Delivery Information for Creating More Joy

Welcome to Creating More Joy. We aim to make your shopping experience as seamless as possible, with straightforward delivery options to bring you joy no matter where you are.

Order Processing & Dispatch

Please note that orders are not dispatched on weekends or public holidays. Once your order is on its way, you will receive a shipping confirmation email containing a tracking number so you can follow its journey.

Shipping Options & Timelines

We ship to numerous international destinations. You can choose from the following services:

  • Standard Delivery: This is our most common and economical service. Delivery times are estimates and not guaranteed.
  • Express Delivery: A faster, premium shipping service with shorter estimated delivery times. For select destinations, we offer “Next Day” delivery for orders placed before a cut-off time on a weekday. Express options may incur a higher fee.

Shipping Costs

Shipping fees are calculated based on your delivery destination and the size or weight of your package. For larger or heavier orders, the cost may vary. The exact shipping cost will be clearly shown to you during the checkout process before you complete your purchase.

Important Information for All Deliveries

  • Address Accuracy: Please ensure your shipping address is complete and correct at checkout. We are not responsible for packages delayed or lost due to an incorrect address provided by the customer.
  • International Orders & Import Duties: For shipments outside your home country, any customs duties, import taxes, or fees levied by the destination country are the sole responsibility of the customer. These charges are not included in your order total or shipping cost. Please check your local regulations before ordering.
  • Delivery Attempts & Uncollected Packages: If you are not available when delivery is attempted, the carrier will leave a notice. It is your responsibility to rearrange delivery or collect the parcel. Uncollected packages may be returned to us, and new shipping fees may apply to have them re-sent.

Contact Us

For specific questions about delivery to your location or assistance with an existing order, please contact our customer service team through our website, creatingmorejoys.com.